Shipping
Shipping Locations
We currently ship within Canada only.
Processing Time
Orders are processed within 1–3 business days after payment is received, excluding weekends and statutory holidays.
Shipping Time
Estimated delivery times vary by location and carrier, typically 3–10 business days after shipment. Delivery times are estimates only and not guaranteed.
Shipping Fees
Shipping costs are calculated at checkout and displayed before payment is completed.
Order Tracking
Where available, tracking information will be provided once your order has shipped.
Incorrect Address / Delivery Issues
Customers are responsible for providing accurate shipping information. We are not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete addresses.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery) so we can investigate with the carrier.
Customs & Duties
All orders ship domestically within Canada. No customs duties or import fees apply.
Shipping Restrictions
We reserve the right to cancel or refuse shipment to locations where delivery is not feasible or permitted.